Shipping Policy

At Cosito, we know you’re excited to receive your order, so we work hard to get every package processed and on its way as quickly as possible.

Order Processing

Orders are typically processed within 1–2 business days. Once your order has shipped, you’ll receive a confirmation email with your tracking information.

Estimated Delivery Times

Most orders are delivered within 5–10 business days after processing.

Please keep in mind that delivery times are estimates and may occasionally vary depending on your location, carrier delays, holidays, weather conditions, or other circumstances outside our control.

Order Tracking

As soon as your package ships, we’ll send you a tracking number so you can follow its journey directly to your door.

Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Information

Please double-check your shipping address before completing your purchase. If you notice an error, contact us as soon as possible. Once an order has been shipped, we may not be able to change or redirect the delivery address.

Lost or Delayed Packages

If your tracking hasn’t updated for an extended period or your package appears to be lost, please contact us. Our team will help you investigate the shipment and determine the appropriate next steps.

Need Help? 🐾

Have a question about your Cosito order? Contact our customer support team and we’ll be happy to help.